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SW-26895 - USA (Louisiana) - SporTran Demand Response Scheduling Software - Deadline September 19,2019

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Posted Date : August 16,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-26895
Government authority located in Louisiana, USA; based organization looking for expert vendor for SporTran demand response scheduling software.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide web-based SporTran demand response scheduling software for improve operational efficiency and contribute to an enhanced customer experience.
- improve operational efficiency and contribute to an enhanced customer experience
- allow for schedule optimization to reduce the number of vehicles required to provide the scheduled trips, provide a web and/or mobile application interface for passenger self-service, and leverage the City’s existing investments in hardware and technology
- Ease of use for dispatchers and drivers
- Ability to import Sporran’s existing client information and historical data
- User friendly passenger self-service portal for scheduling, managing, and tracking trips
- Analytic tools to allow for performance monitoring
- Continuously maintained map data
- Ability to implement geofence restrictions for service area
- Reporting system that allows back-end users to run pre-defined and ad hoc reports and export data for analysis
- Ability to define user permission levels
- An on-site training program tailored for different users in dispatch, management, accounting, and transportation departments
- A robust customer support system.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: September 19,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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