Posted Date : November 24,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-50901
Government Authority located in Louisiana; USA based organization looking for expert vendor for online automated proctoring services and solutions.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide and delivery of online automated proctoring services and solutions.
- This proctoring solution will be used to provide secure, authenticated online virtual automated proctoring system that ensures the highest level of academic integrity combined with efficient processes and controls to minimize the administrative effort placed on the college staff members.
- The solution must utilize (at a minimum) recorded proctoring for playback, review, and record keeping that will also verify the test candidate identity, and monitor test taker compliance to exam rules and flag or report exam irregularities.
- Provide integration with Canvas LMS for seamless connection to testing with proctoring.
- Provide seamless connection to help desk to resolve proctoring problems for student and faculty.
- Provide candidates with the option to communicate in English and Spanish during help desk.
- Communicate exam rules in English and Spanish to test takers.
- Communicate exam rules in English and Spanish to faculty upon setup of exam.
- Provide test takers with an invitation to conduct a system check prior to exam day.
- Proposed solution must include; ease of use, seamless virtual process from first point of contact through completion, student plugins minimized, clarity of instructions and documentation for all users (faculty, students, LMS administrators), and all steps in the workflow.
- Verify the test taker identity.
- Secure the testing environment using a 360-degree check.
- Lock down the test taker’s browser to prevent the use of unauthorized materials or websites.
- Prevent the use of external resources during the exam sessions.
- Provide IT troubleshooting support for candidates who may require assistance.
- Provide candidates access to approved electronic exam reference materials.
- Communicate with test takers in English and Spanish.
- Monitor closely the test takers adherence to exam rules and protocols.
- Leverage AI capabilities to notify the live proctor of any irregular behaviors that require attention.
- Flag and note all exam integrity incidents for future review.
- Discontinue exams when exam rules and protocols are not followed.
- Proposed solution must be entirely browser based and support all current versions of popular web browsers (IE or Firefox or Chrome or Safari).
- Retain video recordings of all exam sessions for a period of up to 3 years from the semester in which the exam was taken.
- Provide video with incident clearly marked so that the instructor can go to the incident directly and not have to review the entire video.
- Provide the agency and faculty with a dashboard that can be used 24/7 to access exam video recordings that show the candidate and their screen activity.
- Provide clear and unambiguous documentation of any breaches of academic integrity during an exam including but not restricted to, proctor intervention, documented chats between proctor and test taker, as well as recorded evidence demonstrating academic integrity.
(2) All question must be submitted no later than November 30, 2021.
(3) Contract term will be five years.
[C] Eligibility:
Global (World-wide)
[D] Work Performance:
Global, companies from all over the world can apply for this. However, meetings can be conducted via ONLINE conference calls.
Budget :
Deadline to Submit Proposals: December 14,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-50901
Government Authority located in Louisiana; USA based organization looking for expert vendor for online automated proctoring services and solutions.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide and delivery of online automated proctoring services and solutions.
- This proctoring solution will be used to provide secure, authenticated online virtual automated proctoring system that ensures the highest level of academic integrity combined with efficient processes and controls to minimize the administrative effort placed on the college staff members.
- The solution must utilize (at a minimum) recorded proctoring for playback, review, and record keeping that will also verify the test candidate identity, and monitor test taker compliance to exam rules and flag or report exam irregularities.
- Provide integration with Canvas LMS for seamless connection to testing with proctoring.
- Provide seamless connection to help desk to resolve proctoring problems for student and faculty.
- Provide candidates with the option to communicate in English and Spanish during help desk.
- Communicate exam rules in English and Spanish to test takers.
- Communicate exam rules in English and Spanish to faculty upon setup of exam.
- Provide test takers with an invitation to conduct a system check prior to exam day.
- Proposed solution must include; ease of use, seamless virtual process from first point of contact through completion, student plugins minimized, clarity of instructions and documentation for all users (faculty, students, LMS administrators), and all steps in the workflow.
- Verify the test taker identity.
- Secure the testing environment using a 360-degree check.
- Lock down the test taker’s browser to prevent the use of unauthorized materials or websites.
- Prevent the use of external resources during the exam sessions.
- Provide IT troubleshooting support for candidates who may require assistance.
- Provide candidates access to approved electronic exam reference materials.
- Communicate with test takers in English and Spanish.
- Monitor closely the test takers adherence to exam rules and protocols.
- Leverage AI capabilities to notify the live proctor of any irregular behaviors that require attention.
- Flag and note all exam integrity incidents for future review.
- Discontinue exams when exam rules and protocols are not followed.
- Proposed solution must be entirely browser based and support all current versions of popular web browsers (IE or Firefox or Chrome or Safari).
- Retain video recordings of all exam sessions for a period of up to 3 years from the semester in which the exam was taken.
- Provide video with incident clearly marked so that the instructor can go to the incident directly and not have to review the entire video.
- Provide the agency and faculty with a dashboard that can be used 24/7 to access exam video recordings that show the candidate and their screen activity.
- Provide clear and unambiguous documentation of any breaches of academic integrity during an exam including but not restricted to, proctor intervention, documented chats between proctor and test taker, as well as recorded evidence demonstrating academic integrity.
(2) All question must be submitted no later than November 30, 2021.
(3) Contract term will be five years.
[C] Eligibility:
Global (World-wide)
[D] Work Performance:
Global, companies from all over the world can apply for this. However, meetings can be conducted via ONLINE conference calls.
Budget :
Deadline to Submit Proposals: December 14,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$